HMP Altcourse
L9 7LH · Sodexo · Local
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Recent family reports
“It is first come first serve in visits when it comes to the food. For example they only make about 10 burgers but there is 50 ppl in the visiting room so always get there early for better food. Remember to take money with you. Search’s r not that bad just remove your shoes and walk through the scanner and a quick pat down. The staff are friendly and will try to make it easier for you. There is pencils and paper for the little ones. In the waiting area there r toys for the little ones. Remember t”
“Release from altcourse is normally between 8am and 11am with a few that will b released in the afternoon if released from court and had to return to get their things”
“There is a train station about 15 min walk from the prison. I used to travel 3 hours by bus and there is a bus that goes from Liverpool city centre too the hospital out back of the prison it’s about a 10 min walk from the bus stop. The prison can pay for your travel if u live over so many miles away just ask them at reception when you arrive”
“They can order canteen anyday has to be done by the Sunday to receive it on the Tuesday( my man was on remand enhanced so might play a part in it)”
“I was able to visit within the first 3 days of him being there.”
“Got my first call same day he arrived was on his pin by 7am next morning”
“PIN came through the same day.”
“First visit after about 6 days.”
How long did the PIN / phone list take?
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Official information
How prison phones work
- The person inside has to call you. Prison phones do not accept incoming calls.
- They can only call numbers that have been approved on their PIN / phone list.
- Calls are paid from their phone credit, not by the person receiving the call.
- Public-estate rates (from 1 April 2025): UK landline 2.48p/min weekday, 2.20p weekend; UK mobile 5.50p/min weekday, 3.60p weekend. Minimum charge 10p per connected call.
- Samaritans calls are free. Staff may monitor calls.