Family reports
Structured answers. Not a forum. Not a Facebook group.
“Clothes from the prison shop are expensive. CDs only via Amazon.”
“Phones are down. Haven't heard from my OH all day”
“Seems like phones are down?”
“All number put on on day of arrival”
“All cells have phones, plenty of jobs, including DHL which is better paid. Mostly double cells but can be put on a waiting list for a single cell.”
“Canteen is weekly.”
“Families have to wait to be contacted by the prisoner. Security has to be cleared before contact. Adults cannot get information out. Personal items, i.e. CDs, can only be ordered if distributed by Amazon — not from abroad. Clothes are expensive if ordered from the prison website.”
“Day they arrive, then can be up to 2weeks before all numbers are added”
“Emails take a long time to get to the men anything from 3 days to two weeks”
“Mine took 25 days to get on the phone list.”
“Emates messages seem to go down regularly waiting on replies on both sides between 1 -10days of sending..”
“Daily minute allowance is 80 minutes. After 40 minutes call disconnects. Every time phone disconnects- you have to wait 10 minutes to call again.”
“Property takes very long to process for transferred prisoners- 3 months wait is not uncommon.”
“Canteen sheets come in on Friday and a prisoner will receive items following Thursday.”
“My parter was a transfer from another cat A therefore the pin was activated the following day.”
“Phone list took about 4 days.”