England and Wales · 123 prisons
Check your prison.Know what to expect.
Visits, phone PINs and release dates for every prison in England and Wales.
Independent. Not run by HMPPS.1,689 reports shared by families so far.
Is the network working?
LivePrisons with phones reported down, last 7 days
Is the network working?
LivePrisons with phones reported down, last 7 days
Where are you up to?
CommunityDot is the typical wait. The bar is where most families land. How we work it out
Just reported by families
1,689 family reports · 157 this week
BrinsfordPhones reported down7h agoFive WellsPhones reported down7h agoNorthumberlandPhones working again8h agoSudburyFirst visit after 10 days9h agoSudburyFirst call after 6 days9h ago
Read all family reportsEvery card says who said it
OfficialprisoncheckCommunityPartner
Official facts are dated. A typical wait only shows once five families have reported it. Until then, you see the count, not a guess.
HMP Stoke Heath · PINNot enough reports yet4 of 5Notes that might name someone wait for a person to read them. The wait still goes up.
How we check reportsWork it out
Release date calculatorEstimate the date, and when the new rule reaches a sentence already being servedCan I wear this?Check an outfit against visit dress rulesHow do I get on the phone list?PIN, numbers, and security checks
All guides and toolsFind a prison
All 123 prisonsMost reported
Community
138 families looked at HMP/YOI Parc this week.Nobody has said how long the first visit took since 10 October.Been through it?
Every wait on this page came from a family. 157 did so this week. It takes a minute, and there are no names.
Questions families ask
How long does the PIN take?
Usually 6 days. For most families it is 2 to 10 days, from 430 reports. PIN waits at each prison
When will they first call?
Usually 2 days. For most families it is the same day to 6 days, from 374 reports. First call waits at each prison
When is the first visit?
Usually 10 days. For most families it is 6 to 17 days, from 303 reports. First visit waits at each prison
When do they get out?
For most standard sentences, at one-third, from 1 October 2026. Only the prison can confirm the date. Work it out
Is this part of HMPPS?
No. prisoncheck is independent. Not HMPPS, not a charity. Guidance, not official advice. Always check GOV.UK.
Do I need an account?
No. Reading and reporting are free, with no names and no prisoner numbers. Alerts only need an email.