Whatton · Category C · Male
HMP Whatton
NG13 9FQ · HMPPS · Training
What families are reporting
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Recent family reports
Community
“All cells have phones, plenty of jobs, including DHL which is better paid. Mostly double cells but can be put on a waiting list for a single cell.”
Something else · today
Community
“Canteen is weekly.”
Canteen · weekly · today
Community
“Day they arrive, then can be up to 2weeks before all numbers are added”
First call · 1 day · today
Community
“Emails take a long time to get to the men anything from 3 days to two weeks”
Communication issues · today
Community
“No clothing parcels allowed at all.”
Parcels · today
Community
“Must take id no exceptions, arrive early as queues are long and visits are full”
First visit · 2 weeks · today
Community
“Phone list took about 10 days.”
Phone list / PIN · 10 days · today
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How long did the PIN / phone list take?
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Official information
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How prison phones work
- The person inside has to call you. Prison phones do not accept incoming calls.
- They can only call numbers that have been approved on their PIN / phone list.
- Calls are paid from their phone credit, not by the person receiving the call.
- Public-estate rates (from 1 April 2025): UK landline 2.48p/min weekday, 2.20p weekend; UK mobile 5.50p/min weekday, 3.60p weekend. Minimum charge 10p per connected call.
- Samaritans calls are free. Staff may monitor calls.
Source: HMPPS / Ministry of Justice · Last checked: September 2026
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