Community
Wait times
Family-reported PIN, first-call, and first-visit waits across England and Wales. Only prisons with reports. Not an HMPPS service level.
How long does the PIN take?
Family-reported PIN / phone list waits across England and Wales. Only prisons with reports.
36 prisons with reports
How long until the first call?
Family-reported first-call waits across England and Wales. Only prisons with reports.
28 prisons with reports
How long until the first visit?
Family-reported first-visit waits across England and Wales. Only prisons with reports.
23 prisons with reports
Where are the phones down?
Prisons where families have reported phones down. Live when we have a recent report.
No reports yet